- Free shipping on orders £79 (GBP), Otherwise, a shipping fee of £5.99 will be charged.
- We process orders within 48 hours of receipt excluding holidays and weekends.
Order changes including cancellations can be accommodated only within 24 hours of an order being placed.
- Regarding the transportation policy of Europe and other countries：We will use SF Express or China Post to send to Europe and other countries, the product gets handed to your local post office on arrival in your country and as such, delivery times will vary by country depending on the efficiency and expediency of your postal service.
- Regarding the transportation policy of the US：We will use SF Express or China Post to send to US, the whole journey takes about 15-20 days.
- Recent orders sent to Canada, Australia, New Zealand and Norway have been affected by the international transportation capacity or the international political situation. It's recommended that users in this region use fast shipping.
- Standard Shipping(Delivery normal Approx 2-4 Weeks)
- All products are sent out from the warehouse in China, so as to ensure the lowest transportation cost to serve our users. Your package may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient is responsible for all duties and taxes incurred. OLDERBEST cannot determine these fees during the checkout process.
- Please don’t refuse the package because of the customs or tax charges when the item is delivered. The carrier won’t be able to return the items to us unless these fees are paid. Our only option is to abandon the package in customs and if this happens, we won’t be able to offer a refund.
- Orders that are returned due to incorrect or missing address information, shipping fees are non-refundable. We are happy to re-ship the order to you, however, additional shipping charges will apply to re-ship the items to the correct address.
- Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements. Delivery of products will be subject to the Terms of Service provided by the carrier.