OLDERBEST offers 30 days returning period. All of our products are made to a very high standard and we hope that you will be happy with your purchase. However, if you are unhappy for whatever reason, we can offer either an exchange or refund of the goods. Once we receive and confirm the products, we will issue a full refund or post out exchange items.
And please kindly be noted:
- Please send email to firstname.lastname@example.org before you send the product(s) back to us. We will provide the warehouse address.
- All items must be returned in un-used, original condition with tags attached.
- Please kindly provide us with what express you choose and the return tracking number once available. You may send them to email@example.com.
- If the product has no quality problems. The return shipping cost to our warehouse is the responsibility of the buyer.
- We regret that returned goods sent back to us without prior authorization will be returned to the shipper and made ineligible for return or exchange.
- All items with Final Sale and cannot be returned.