Olderbest offers a 30-day returning period. All our products are made to a very high standard and we hope you will be happy with your purchase. However, if you are unhappy for whatever reason, we can offer either an exchange or refund of the goods.
Returns are processed within 5-10 business days after your item(s) are delivered to us. In order to make your refund be processed quickly, please get in touch with our customer service to let us know the tracking number after sending it out.
You have a max of 30 days to make returns. You must send back and provide your return tracking number within 30 days after the delivery date. No returns made after 30 days from the delivery date will be accepted.
We cover all exchange shipping costs (in form of gift card) on the first order for every customer. But it is not for subsequent orders.